Anonymous balance top-up
Top Up adds funds to your account balance so you can pay for services that support balance checkout (for example VPN, SIM, Accounts Shop, and supported card products).
This index helps support agents and bots quickly identify how each service is paid:
- account balance
- crypto payment flow
- both
- no direct checkout
Use this file as the first routing step before answering payment-related questions.
What problem does this solve?
Users need to fund their SORN account balance to pay for balance-based services.
How SORN helps
Top Up adds funds to your account balance so you can pay for services that support balance checkout (for example VPN, SIM, Accounts Shop, and supported card products).
This index helps support agents and bots quickly identify how each service is paid:
- account balance
- crypto payment flow
- both
- no direct checkout
Use this file as the first routing step before answering payment-related questions.
Main features
- Adds funds to account balance
- Guided crypto-to-balance funding flow
- Works as a shared prerequisite for balance-based services
- Status tracking through your account balance update
- Fast payment-method lookup per service
- Clear separation of checkout types
- Supportbot-friendly wording for intent routing
- Links naturally to service-specific documentation
Common questions
Balance not updated yet
Wait for blockchain confirmations, then refresh.
Wrong coin or network used
Contact support with transaction hash.
Amount mismatch
Send exact amount shown during top-up request.
Still insufficient after top-up
Verify final credited balance and retry checkout.
Tip: Always copy/paste address to avoid typos
Always copy/paste address to avoid typos.
Tip: Double-check coin + network before sending
Double-check coin + network before sending.
Tip: Keep a small balance buffer to avoid checkout interruptions
Keep a small balance buffer to avoid checkout interruptions.
User mixes services
Ask for exact module name before giving payment advice.
Related SORN products
When to use this
Top up first, then buy an AnoVPN plan with balance. Add funds before ordering from Accounts Shop. Fund balance once and use it for multiple AnoSIM purchases.
Important notes
Supported coins, networks, and processing times vary. Always verify the exact payment instructions shown during checkout.